Privacy Policy

1. Introduction

MeetingScribe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

2. Information We Collect

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our transcription services
• To process your payments and manage your subscription
• To send you meeting summaries and notifications (with your consent)
• To improve our services and develop new features
• To communicate with you about service updates and support
• To comply with legal obligations
• To protect against fraud and unauthorized access

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All data is encrypted in transit and at rest
• Your recordings and transcripts are stored on secure servers
• Access to personal information is restricted to authorized personnel only
• Regular security audits and updates
• Data is stored in Canada or jurisdictions with adequate privacy protections

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services (e.g., Stripe for payments, OpenAI for transcription) who assist in operating our service
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Your Privacy Rights

Under PIPEDA and other Canadian privacy laws, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw your consent to data processing at any time
• Object: Object to certain types of data processing
• Lodge a Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at info@meetingscribe.ca

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can delete your recordings at any time through your account settings. If you close your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our service.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

While we primarily store data in Canada, some of our service providers may process data in other jurisdictions. We ensure that appropriate safeguards are in place for any international data transfers, including standard contractual clauses approved by Canadian authorities.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us